As sales processes today are involving more data and intricate tasks to stay competitive, so has the need for improving sales productivity without compromising the customer experience. A well-run business must balance organization and efficiency with deeper and relevant customer relationships.
The key to both organization and efficiency is to learn to do this scalably - and without reinventing the wheel for each hire. Growth and success comes from an established repeatable sales process your team can and will want to follow to boost sales, step up productivity, and manage all day-to-day activities.
In order to improve sales productivity, organizations must have their new hires do the following:
- Learn about the business strategy
- Learn best practices from their peers
- Understand the support resources available
Download CEB's Customer Ready information guide in order to learn more.