Employee confidence in business conditions reached a seven year high in 4Q 2017. In fact, most employees feel the economy is the best it has been since the global financial crisis. An employee’s desire to stay with the organization (33.7 percent) declined 1.3 percent from 3Q 2017. Discretionary effort, the willingness to go above and beyond what’s expected of them, was reported by 15.8 percent of employees. This is a 0.2 percent decrease from 3Q 2017. Discretionary effort in North America dropped drastically in 4Q 2107. Discretionary effort fell 3.1 percent in North America compared to 3Q 2017.
With a robust economy, the data shows that employees are putting the least amount of effort they have in a decade. To prevent top talent from looking elsewhere, employers are encouraged to improve their internal job positions, as well as their employee value proposition. Push career opportunities to employees based on their interests and aspirations, and target passive internal candidates by building opportunities before they come dissatisfied and look elsewhere.