The CIPD and UK mental health charity Mind issued a new resource this week, the People Managers’ Guide to Mental Health, to help managers better identify and address mental health issues in the workplace, People Management reported on Wednesday:
Among the publication’s suggestions were using regular catch-ups and supervised meetings to monitor staff wellbeing and being alert to potential workplace triggers for distress, such as long hours or unmanageable workloads. The report also recommended businesses work to address the stigma still attached to mental health and encourage people to talk openly about their needs. The publication stressed that managers must be prepared to broach important dialogues and offer support. …
Following a disclosure of mental ill-health at work, managers should be prepared to make reasonable adjustments – such as relaxing requirements to work set hours in favour of flexible working, giving employees time off for appointments related to their mental health, such as therapy or counselling, and increasing one-to-one supervisions with staff.
The guide is written for readers in the UK and refers to some laws, regulations, and conventions specific to that country, but the bulk of its advice is applicable to managers anywhere. Research conducted last year by the UK health provider Bupa found that more than one in three line managers would have difficulty identifying mental health problems among their staff, while 30 per cent would not know what to do if a member of their team had a mental health problem.
Wayne Hochwarter, a professor at Florida State University’s College of Business who specializes in organization behavior, conducted a field study this summer as part of an ongoing project on the anxiety-inducing effects of political conflict, in which he surveyed 550 full-time workers across the US about a variety of work-related issues, how politics are affecting their day-to-day interactions in the workplace. Discussing his findings at the Conversation, Hochwarter reports that he found evidence of heightened political stress, which correlated with negative workplace outcomes:
Twenty-seven percent of the participants agreed or strongly agreed that work had become more tense as a result of political discussions, while about a third said such talk about the “ups and downs” of politicians is a “common distraction.” One in 4 indicated they actively avoid certain people at work who try to convince them that their views are right, while 1 in 5 said they had actually lost friendships as a result. And all this has serious consequences for worker health and productivity.
Over a quarter said political divisions have increased their stress levels, making it harder to get things done. Almost a third of this group said they called in sick on days when they didn’t feel like working, compared with 17 percent among those who didn’t report feeling stressed about politics. A quarter also reported putting in less effort than expected, versus 12 percent. And those who reported being more stressed were 50 percent more likely to distrust colleagues.
Hochwarter’s field study relied on student-recruited sampling, so he acknowledges that his respondents may not be representative of the entire country; his findings are consistent with what other surveys have found over the past two years, as well as with the widely-recognized atmosphere of heightened division and polarization in American politics today, and particularly since the 2016 presidential election.
A new analysis from the Trades Union Congress finds that one in 12 employees in the UK are not receiving the full amount of annual paid leave to which they are entitled by law, while 1.2 million are not getting any paid leave at all. Adam McCulloch highlights the repot at Personnel Today:
Agriculture (14.9%) was the sector where the highest proportion of workers was likely to miss out and retail was where the highest number of staff were losing out (348,000 people). … Employees are entitled to 28 days’ annual leave (pro rata) including public holidays but, according to the unions body, unrealistic workloads, managers failing to agree time off and a failure by businesses to keep up with the law was behind the high numbers losing out.
The TUC is urging HMRC to be given powers to clamp down on employers who deny staff their statutory holiday entitlement. This would include the power to ensure that workers are fully compensated for missed holidays.
The TUC report comes just a few months after a Glassdoor survey came out showing that only 43 percent of UK employees were using more than 90 percent of their holiday entitlement, while another 40 percent were using less than half of it. The TUC analysis was based on unpublished data from the Labour Force Survey conducted by the UK’s Office of National Statistics; Glassdoor’s figures came from a 2,000-person online survey carried out in April.
Whereas the Glassdoor survey focused on whether employees were using their leave entitlement, the TUC is more concerned with whether some employers are denying their workers the right to use it. “Employers have no excuse for robbing staff of their well-earned leave. UK workers put in billions of hours of unpaid overtime as it is, TUC general secretary Frances O’Grady said. “The government must toughen up enforcement to stop bosses cheating staff out of their leave.“
One third of Americans under 40 have spent time caring for an older relative or friend, while another third expect to do so in the next few years, a new poll from the Associated Press-NORC Center for Public Affairs Research finds. Furthermore, the burden of caregiving appears to be causing these younger adults more stress than their older peers:
These younger caregivers, age 18‑39, differ from caregivers age 40 and older in several ways. Younger caregivers spend fewer hours providing care compared to caregivers age 40 and older, who are more than twice as likely to spend 10 or more hours a week providing unpaid care (26 percent vs. 63 percent). Although they spend less time providing care, younger caregivers are more likely to report being at least moderately stressed by caregiving (80 percent) than are caregivers age 40 and older (67 percent). While caregivers age 40 and older are disproportionately female compared to the overall population (59 percent female vs. 41 percent male), this is not true of younger caregivers, who are just as likely to be male (48 percent female vs. 52 percent male).
Most caregivers say they are getting the support they need in their elder care obligations, with young adults saying they mostly rely on family for this support and often use social media to solicit the help they need. Younger prospective caregivers, not surprisingly, are more likely than their over-40 counterparts to say they feel unprepared to take on the role, but most say they expect to share these responsibilities with someone else.
The AP-NORC survey also found that most young American adults have little confidence that government safety-net programs will be there for them in their old age: only around 10 percent expect Social Security, Medicare or Medicaid to provide benefits at that time comparable to or better than they offer today. Younger Americans are also unsure of whether they will be financially prepared to their own elder care needs in retirement, with only 16 percent saying they were very confident that they would have the resources to meet those needs.
The UK Working Lives report, billed by the CIPD as its first comprehensive survey of the British workforce based on its new Job Quality Index, was released on Wednesday. Surveying around 6,000 workers throughout the country, the report aims to produce a clearer and more objective picture of the quality of the jobs available to employees in the UK, “using seven critical dimensions which employees, employers and policy makers can measure and focus on to raise job quality and improve working lives”:
The health and value of the modern economy has long been gauged purely on quantitative measures such as gross domestic product, growth rates and productivity. A concerted focus on advancing the qualitative aspects of jobs and working lives will prove to be the next step forward.
Overall, the picture the report paints of the British workplace is positive for a majority of employees: Most said they were satisfied with their jobs, while 80 percent said they had good relationship with their managers and 91 percent said they had good relationships with their colleagues. Nearly 60 percent said they would choose to work even if they didn’t have to. Nonetheless, substantial numbers of respondents identified overwork, stress, and mental health concerns related to their jobs, pointing to shortcomings in the impact work is having on their quality of life.
Three in ten workers told the CIPD they suffered to some extent from “unmanageable” workloads, while 6 percent said they were regularly swamped with “far too much” work each day. While 30 percent reported feeling “full of energy” at work most of the time, 22 percent said they often felt “under excessive pressure,” another 22 percent said they felt “exhausted,” and 11 percent reported feeling “miserable.” And although 44 percent said work had a positive impact on their mental health overall, a full 25 percent said the opposite. In terms of their physical health, only 33 percent said they thought work had a positive impact versus 27 percent who said its effect was negative.
New York City Councilman Rafael Espinal has introduced a bill that would “make it unlawful for private employers in the city of New York to require employees to check and respond to email and other electronic communications during non-work hours.” The proposed law would apply to private organizations with more than ten employees and would fine violators $250 for each instance of noncompliance. The rationale behind the bill is to combat the high incidence of overwork among New York City residents, the New York Times’ Jonathan Wolfe notes:
The average New Yorker already works 49 hours and 8 minutes a week, longer than their counterparts in the next 29 largest cities in the U.S., according to a 2015 report by the city comptroller. And that’s not including hours spent emailing at home. A 2017 study found that, on average, workers spend an extra eight hours a week sending email after work. Research has also shown that people who responded to work communications after 9 p.m. had a worse quality of sleep and were less engaged the next day.
“When you don’t have recovery and time off, it leads to more stress and ultimately burnout and exhaustion,” said Larissa K. Barber, a professor of psychology at Northern Illinois University who conducts research on work-life balance and coined a term for the urge to respond: “telepressure.”
The law is modeled after the “right to disconnect” law that came into effect in France last year, which mandates that organizations of more than 50 people agree with their employees on hours when they are not required to perform online work tasks like checking email. Modern telecommunications indeed pose a challenge in terms of work-life balance, as employees who work at all hours run a greater risk of burnout and stress.
Just under 20 percent of American workers had access to financial planning benefits through their employer last year, the Bureau of Labor Statistics recently highlighted at its news publication, the Economics Daily. According to BLS data from last March, these benefits were more commonly enjoyed by high-earning employees, employees of larger organizations, and those in certain skilled professions:
Employees in larger establishments (100 workers or more) were three times as likely to have access to financial planning benefits as employees in smaller establishments (1–99 workers). Workers in higher wage groups were also more likely to have access to financial planning benefits as workers in lower wage groups.
Nearly half of workers in the information and finance and insurance industries had access to financial planning benefits. Fewer than one in ten workers in construction and leisure and hospitality had access to financial planning benefits.
The BLS data belies the growing interest in financial wellbeing offerings among employers in the US and globally: Surveys have found that a large and growing majority of American employers are offering some form of financial wellbeing benefit. The employer-provided or subsidized financial planning services tallied in the bureau’s Employee Benefits Survey are just one of many ways organizations can help their employees better manage their finances.