The Hot Desk Is the Hot New Thing—Does It Work?

The Hot Desk Is the Hot New Thing—Does It Work?

As technology has enabled more knowledge workers to work from anywhere, fewer of them need to be in the office every day. This sea change in the way people work has driven the rise of the coworking market, where vendors like WeWork are now even selling their flexible workplace solutions to large corporations. Back in March, Jeanne Sahadi at CNN Money spotted a rising trend of “hoteling,” in which employees don’t have individually assigned desks but have to reserve them each day they want to come into work (or in a “beach toweling” system, take them on a first-come, first-served basis), which saves employers money on expensive office space. Sahadi talked to an employee at EY about how the flexible desk system works there:

Maryella Gockel has worked at global consulting firm EY for 35 years. She said she hasn’t had a permanent office for the past decade. As a member of a global team, Gockel often works from home, in part because she has to be on early morning and late night calls with colleagues in different time zones. Of course, creatures of habit may not love the “work wherever” arrangement. …

If you work in the office at least three days a week, often you’re allowed to make a long-term reservation for the same space if you want, Gockel said. At EY, the only stipulation is that whenever you’re not there, you have to make that space available for someone else’s use.

In April, Denver Post writer Emilie Rusch toured the new Denver offices of commercial real estate firm CBRE, which also did away with assigned desks, even for senior employees, as part of the company’s “Workplace360” transformation:

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