Utah Company Finds On-Site Mental Health Services Pay for Themselves

Utah Company Finds On-Site Mental Health Services Pay for Themselves

The Utah-based company CHG Healthcare Services, which provides medical care in rural areas of the western US, regularly ranks on Fortune magazine’s annual list of the 100 Best Companies to Work For. Deseret News reporter Jason Lee highlights the innovative way the company helps its employees manage their mental health, which factors into its high levels of employee satisfaction:

For the past six years, the health care staffing company has offered its employees and family members access to a free on-site health clinic. Over time, the clinic’s providers learned that 3 out of 5 patients were visiting the clinic for issues related to mental health, so the company decided to add mental health counselors to its on-site facility, giving employees access to those services while in the office. …

[Vice president of talent management Nicole] Thurman said providing the mental health clinic is less about the money and more about taking a holistic approach to providing for the overall health and well-being of employees. … She noted the mental health programs are breaking even at an approximate monthly cost of about $8,500.

“We estimate the amount we are spending is what we are saving when people go to our onsite clinic instead of going somewhere else,” Thurman said. “The benefit to our people seems very positive and long-term impact will need to be assessed.”

The holistic approach to employee wellbeing CHG embraces is precisely the best practice our research at CEB, now Gartner, recommends. Our recent work on wellbeing finds that a holistic program covering employees’ physical, emotional, and financial wellbeing has a 33 percent greater impact on engagement than one that covers only physical wellbeing.

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