Online Recruiting Market Set to Heat Up in 2019 as Key Players Expand

Online Recruiting Market Set to Heat Up in 2019 as Key Players Expand

The marketplace of online recruiting platforms has become increasingly competitive over the past few years, as both big tech companies and startups alike have sought to establish themselves as the platform of choice for both candidates and employers. This week brought news that three of the most-watched competitors in this field are growing, adding new features, or expanding their geographical reach.

LinkedIn announced on Tuesday that it was moving all of its core talent solutions — Jobs, Recruiter, and Pipeline Builder — onto one platform, which it calls the intelligent hiring experience. This consolidation will enable recruiters to “to see all their candidates … in one unified pipeline,” no matter which of these three tools they came from, John Jersin, VP of Product Management at LinkedIn Talent Solutions, explained in a blog post on Tuesday. The company is also “releasing more than 15 new product enhancements for LinkedIn Recruiter and Jobs over the next few quarters,” Jersin added.

In addition to the single pipeline, LinkedIn’s new features include new AI capabilities, which will enable its tools “to talk to one another and leverage machine learning to simplify the hiring process”:

The more you interact with candidates within a project, the more our tools learn about what you like — and don’t like — and then we can surface better candidates for your open role. Based on the applicants, leads, and search results you interact with, the intelligent hiring experience automatically builds a list of recommended candidates for you to consider reaching out to.

The platform is also adding a shared messaging system that will show all candidate communications in one place, a slide-in profile view to more easily look at candidate profiles in the middle of a search, and a feature called “Closing the Loop,” which makes it easier for employers to send rejection messages to applicants, either individually or in bulk. This functionality is meant to address the lack of communication that adversely affects candidate experience and can discourage rejected candidates from applying to other jobs at the same organization for which they might be more qualified. LinkedIn’s mobile app is also getting a call-to-action feature that will enable anyone at an organization to quickly let their LinkedIn network know about a job opening there.

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More US Employers Embrace Fertility Benefits as a Talent Attractor

More US Employers Embrace Fertility Benefits as a Talent Attractor

In today’s tight labor market, US employers are having to work harder to attract and retain talent, not just by offering more pay and benefits, but also by targeting their employee value proposition to fit the needs of their candidates and current employees. As millennials take on the burden of caring for their aging parents while starting families of their own, and as progressive organizations strive to make sure motherhood doesn’t derail the career of their women employees, many of the latest benefit trends are family-focused: paid parental leave, flexibility for working parents, returnship programs for parents returning from career breaks, and so forth.

Another increasingly popular family benefit is health insurance coverage for fertility treatments, to help employees who want to start families but struggle with infertility. In vitro fertilization, the most effective of these treatments, is increasingly common as women start families later, but is often prohibitively expensive, costing over $12,000 for just one round, whereas several rounds are sometimes required to result in a successful pregnancy.

Despite the cost, we’ve seen several large employers add fertility benefits to their rewards packages in the past year, including Cisco, Estée Lauder, and MassMutual. In a recent feature at the New York Times, Vanessa Grigoriadis takes a look at what’s driving this trend, pointing to a recent Mercer study that found the percentage of large employers (of 20,000 employees or more) had increased from 37 percent to 44 percent from 2017 to 2018:

These days, I.V.F. coverage is “escaping” the sectors that have traditionally offered it, meaning tech, banking and media, said Jake Anderson, a former partner at Sequoia Capital and a founder of Fertility IQ, a website that assesses doctors, procedures and clinics. General Mills, Chobani, the Cooper Companies and Designer Shoe Warehouse have either introduced coverage or greatly increased dollar amounts for 2019. Procter & Gamble Company offered only $5,000 in fertility benefits until this year, when it increased the benefit to $40,000.

Many organizations are falling short, however, when it comes to communicating this benefit to employees and job seekers, Grigoriadis points out:

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What’s Your Game Plan for Super Bowl Monday?

What’s Your Game Plan for Super Bowl Monday?

This Sunday is the Super Bowl, the most-watched sporting event in the US. For football fans, that often means getting together with friends to watch the game and celebrate or commiserate afterward, depending on whether your team won or lost. For employers, on the other hand, it means a productivity slump the next day, as employees call in “sick” Monday morning or show up to work late, underslept, and/or hungover.

This year, some 17.2 million Americans might miss work the day after the big game, according to the “Super Bowl Fever Survey” commissioned by The Workforce Institute at Kronos Incorporated and conducted by The Harris Poll. The institute notes that this is the largest estimated number of absentees since the survey began in 2005, surpassing the 16.5 million estimated in 2016. The annual survey was conducted last month among 1,107 employed adults in the US aged 18 and older, and calculates its estimate based on the percentage of respondents who said they would likely stay home (11 percent) multiplied by the Bureau of Labor Statistics’ most recent count of the US workforce (156.9 million people).

From the same survey data, the institute estimates that 7.8 million Americans will be taking a pre-approved day off on Monday, while 4.7 million will take a last-minute sick day and another 22 million will either go into work late or work remotely from home. Senior-level employees and executives were more likely than junior and mid-level employees to say they would probably not work their normal hours on Monday.

Employees and employers alike know that Monday is the biggest “sick day” of the year, and 62 percent of senior-level/executive leaders surveyed by the institute said they found it funny when co-workers call out sick the day after the Super Bowl when they suspect they’re not actually sick. In a separate survey from the staffing firm OfficeTeam, however, 42 percent of senior managers said they considered these unplanned absences the most distracting or annoying employee behavior when it comes to major sporting events — more than any other habit. The OfficeTeam survey also found that 54 percent of professionals know someone who’s called in sick or made an excuse for skipping work following a major sporting event.

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A Ghost in the Pipeline: What to Do About Disappearing Candidates

A Ghost in the Pipeline: What to Do About Disappearing Candidates

In recent months, many employers have been noticing a trend of candidates and employees “ghosting” them — a term borrowed from online dating that refers to someone dropping out of contact without so much as a goodbye. Recruiters are seeing candidates make it halfway through the hiring process, then simply stop responding to phone calls, text messages, or emails. Chip Cutter, then a managing editor at LinkedIn, was among the first to spot the trend last June:

Where once it was companies ignoring job applicants or snubbing candidates after interviews, the world has flipped. Candidates agree to job interviews and fail to show up, never saying more. Some accept jobs, only to not appear for the first day of work, no reason given, of course. Instead of formally quitting, enduring a potentially awkward conversation with a manager, some employees leave and never return. Bosses realize they’ve quit only after a series of unsuccessful attempts to reach them. The hiring process begins anew. …

Some of the behavior may stem not from malice, but inexperience. Professionals who entered the workforce a decade ago, during the height of the Great Recession, have never encountered a job market this strong. The unemployment rate is at an 18-year low. More open jobs exist than unemployed workers, the first time that’s happened since the Labor Dept. began keeping such records in 2000. The rate of professionals quitting their jobs hit a record level in March; among those who left their companies, almost two thirds voluntarily quit. Presented with multiple opportunities, professionals face a task some have rarely practiced: saying no to jobs.

It’s not only candidates, either; in December, the Washington Post reported that more employees were also “ghosting” their employers, walking out of work one day and not showing up again, with no notice or explanation:

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Harvard Study: 3 in 4 US Workers Say Caregiving Responsibilities Affect Their Productivity

Harvard Study: 3 in 4 US Workers Say Caregiving Responsibilities Affect Their Productivity

In recent years, business leaders have become increasingly aware of the caregiving burdens affecting their employees’ lives and, by extension, their organizations. At the same time millennials, who make up the largest generational cohort in the workforce, are settling down and starting families, the baby boomer generation is aging and imposing additional elder care responsibilities on their gen-X and millennial children. In recognition of this burden, many progressive organizations have expanded their leave and flexibility offerings for employees with family caregiving responsibilities, but not all employees enjoy these benefits, particularly in the US, where there is no statutory parental leave entitlement.

A major new report from Harvard Business School underscores the significant toll this caregiving burden places on employees’ productivity, which employers may be underestimating. In their report, The Caring Company, Harvard Business School professor Joseph Fuller and Manjari Raman, program director of the school’s Young American Leaders Program, surveyed 1,500 employees and 300 HR leaders to gauge the impact of caregiving responsibilities on workers’ performance, the extent to which employers recognize this effect, the benefits employers are offering to help employees manage these obligations, and how these benefits are being used.

Some of the report’s key findings include:

  • 80 percent of employees with caregiving responsibilities said caregiving affected their productivity, but only 24 percent of employers thought caregiving influenced performance, and 52 percent of employers don’t measure the extent of their employees’ caregiving burdens. Employers recognize, however, that work issues such as unplanned absences, late arrivals and early departures from work — which often arise as a result of caregiving obligations — negatively affect employees’ career progression.
  • 32 percent of all employees said they had voluntarily left a job during their career due to caregiving responsibilities. The impact is particularly acute among millennial employees: 50 percent of employees aged 26-35 and 27 percent of employees aged 18-25 said they had already left a job due to caregiving responsibilities.
  • Among those who had left a job, 57 percent said they had done so to take care of a newborn or adopted child, 49 percent to care for a sick child, 43 percent to manage a child’s needs, 32 percent to take care of an elder family member, and nearly 25 percent left to take care of an ill or disabled family member. The most common reasons they gave for leaving their jobs were that they could not find or afford paid help, or because they were unable to meet their work responsibilities and provide care at the same time.

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In Construction Worker Shortage, US Cities See Opportunity for Struggling Residents

In Construction Worker Shortage, US Cities See Opportunity for Struggling Residents

With the tightest labor market in decades, US employers in most industries are having a hard time filling roles. One sector that is especially hurting for workers is construction, where the labor shortage coincides with growing demand for housing and commercial development in American cities large and small. There’s a lot of work to be done, but not enough people to do it.

At the same time as unemployment is historically low, however, many Americans are underemployed, not looking for work, or lacking in marketable job skills. Some cities are now looking at the construction worker shortage as a chance to help improve the skills, incomes, and employability of underserved populations. The New York Times took a look at what these cities are doing in a recent feature:

Facing a tight labor pool, developers, public officials and community organizations are using commercial projects to provide residents with careers in construction. Together, they’re making an effort to recruit men and women from impoverished neighborhoods or challenged populations, such as former prison inmates. In booming markets like San Francisco, Denver and Miami, where gentrification is squeezing affordable housing, demand for these types of programs is growing.

The training programs are also occurring in smaller markets. In Milwaukee, for example, Gorman & Company, an apartment developer, has teamed up with city, state and community agencies to give former inmates on-the-job training restoring dilapidated, tax-foreclosed homes, which are then rented to low-income earners.

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Microsoft Teams Makes a Play for Retail and Service Sectors

Microsoft Teams Makes a Play for Retail and Service Sectors

Workplace collaboration platforms are already an office staple for professionals working “desk jobs” in fields like technology and media, but these tools are less common among frontline employees in hands-on roles. Nearly two years after its global launch, Microsoft’s workplace collaboration platform Teams has added a series of new features to improve its functionality for workers in fields like retail, hospitality, healthcare, and manufacturing. The latest upgrade was rolled out last week, GeekWire’s Nat Levy reported, including:

  • [A] new customizable mobile experience comes with a series of features specifically for workers on the go, such as location sharing, smart camera and the ability to record and share audio messages.
  • Teams will now include a template to help IT managers grant individual employees access to the features they need.
  • Microsoft is working on a set of APIs, which will debut in public preview later this quarter, that will allow companies to integrate workforce management tools that handle things like scheduling and payroll directly into Teams.
  • Coming later this quarter, Microsoft is enabling a Praise feature, which allows employers to call out important contributions from workers.

This announcement comes just a few months after Microsoft showcased a series of new features for “first-line” workers at its Ignite developer conference in September. These included scheduling tools that enable users create and share schedules, swap shifts, request time off, and access announcements from their employers. Microsoft also revealed that it had a secure patient care coordination tool in private preview as part of an effort to bring Teams into the health care field.

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