In the latest release of its applicant tracking system, Google Hire, the tech giant has added three new features that use Google AI to reduce repetitive and time-consuming tasks, Senior Project Manager Berit Hoffmann wrote in a blog post announcing the update on Tuesday. From measuring user activity, Hoffmann noted, Google determined that Hire has already cut down the amount of time recruiters spend on common tasks like reviewing applications or scheduling interviews by up to 84 percent; the new features are intended to simplify the process even further. The new features include:
- Interview scheduling: When a user wants to schedule an interview with a candidate, Hire now uses AI to automatically suggest interviewers and time slots. The AI will also alert the recruiter if an interviewer cancels at the last minute and recommend a replacement. “This means hiring teams can invest time in preparing for interviews and building relationships with candidates instead of scheduling rooms and checking calendars,” Hoffmann writes.
- Résumé highlighting: To reduce the amount of time recruiters spend scanning candidates’ résumés for key terms, Hire will now automatically analyze the terms in a job description or search query and automatically highlight them on résumés. Google introduced this feature after observing that users were frequently using “Ctrl+F” to search for the right skills—an easily automated process.
- One-click candidate phone calls: The final feature is designed to make it easier for recruiters to reach out to candidates by phone with a click-to-call functionality. Users can call a candidate simply by clicking on their phone number, while the system will automatically log calls to keep track of which candidates have already been contacted by whom.
Google Hire was launched last July as part of the company’s G Suite of enterprise software offerings, but only for US businesses with under 1,000 employees: a deliberate decision to help level the playing field for small and mid-sized businesses that lack the dedicated recruiting resources and bespoke applicant tracking systems of their larger peers. In April, Google Hire expanded into the sourcing realm with a new “candidate discovery” feature that allows users to more easily keep track of past candidates who might be good fits for newly open positions, along with more advanced search capability to provide more relevant results based on what recruiters are actually looking for.
ERE’s Joel Cheesman sees these new AI enhancements as further evidence of the massive edge large tech companies like Google, Facebook, and Microsoft enjoy in the new era of online recruiting: “Deep integration into technologies that so many people already use daily, such as Gmail and Google Calendar, must drive traditional recruiting technology solutions crazy. Build all the Chrome extensions you want, but nothing’s ever going to be better than the stuff Google has baked itself.”