Managers are influential. They prepare learners before training by engaging in simple conversations. They set expectations and give insights into what should be learned and what should be applied. When managers prepare learners before training and support them afterward, training has a longer-lasting effect. Essentially, managers reduce scrap learning and consequently increase the impact and value of training.
Download this white paper to read more about CEB's research into manager support, including: demonstrating how manager support leads to performance improvement and the ways managers should interact with direct reports before and after training to minimize scrap and improve performance.