Technology Empowers the Global Workforce

The way organizations use technology is shifting rapidly. Leading companies are using technology to transform product innovation, respond to marketplace evolution and enable employee productivity within the new work environment. In fact, more than 70% of all value chain processes can be improved using analytics, collaboration, mobility, and decision automation.

Building an Adaptive Workforce

Capitalizing on these opportunities requires IT organizations to maximize returns from technology investments in an environment that is constantly shifting. Unfortunately, most IT organizations are ill equipped to do so. 63% of business leaders believe that their IT organizations are too slow to respond to technology opportunities; morever, 75% of business leaders do not believe IT capabilities align to business needs.

To shift perspective and build engagement, CEB recommends that organizations prioritize development of 12 critical competencies. These 12 critical competencies are the most critical in developing a collaborative, analytical, and responsive IT organization.

Learning, Reinvented

CEB's Leadership Academy is reinventing learning, enabling members to discover best practices in corporate IT, learn skills in a live or virtual classroom environment, apply new skills immediately, sustain ongoing development and measure key business impact.


*Click or drag the blue highlighted area to learn more about the different sessions in the curriculum

  •  Pre/Post Session Assignments
  •  Two-day Classroom Sessions

Session I: Collaborating for Impact

  • Tailor communications to improve business-client relationships.
  • Use parallel thinking to generate innovative solutions to business problems.
  • Create presentations that drive the appropriate action and are clear, concise, compelling, and organized by a narrative.

Session II: Applying Judgment and Analysis to Decision Making

  • Understand how IT can drive value by aligning IT priorities to business strategy.
  • Surface opportunities for impact and apply a structured apporach to analysis of business problems.
  • Assess business solutions for goal alignment, costs, and benefits and flex to changing expectations from the business.

Session III: Navigating Organizational Change

  • Build shared understanding to shape direction and activate teams to deliver real business results.
  • Enhance learning agility to adapt and lead change.
  • Obtain stakeholder commitment using influence.

Profile of an IT Business Partner That Drives Performance

  • Analyze Data Effectively to Support Recommendations
  • Apply Judgment to Business Decisions
  • Challenge Business Assumptions Related to Technology

  • Collaborate Effectively with Peers Across Complex Matrices
  • Improved Firmwide Business Knowledge
  • Obtain Support for Recommendations
  • Sense and Adapt to Change

Who Should Attend?

Participants of our public classroom are generally in mid-management positions, with 8 – 15 years of experience. The participant profile is more flexible for Onsite delivery, which allows us to tailor the learning experience across a variety of audience demographics and desired learning outcomes.

Sample Titles Include:

  • IT Manager - Business Partner or Liaison
  • Manager - Technical Services
  • Manager - Systems Development
  • Program Manager/Director

  • Manager - System Asset Management
  • Manager - Continuity Management
  • Account Manager
  • Senior Project Manager