Sales & Service

CEB's Sales & Service offerings deliver insights that upend conventional wisdom and change the way executives address long-standing and emerging business challenges. With our guidance, tools and training, sales and customer service/support leaders drive excellence in their organizations.

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B2B Sales: 3 Coaching Mistakes You’ll Make this Week
Coaching is a vital part of building and maintaining a successful sales force in what is the most challenging environment B2B reps have ever faced. Managers should aim at least to avoid these three mistakes. Wed May 03 03:00:25 EDT 2017
B2B Sales: Why You Need to Hire More Women Now
B2B sales has never been more difficult or required such sophisticated skills. Companies are shooting themselves in the foot by ignoring one half of the workforce. Women tend to make a better contribution to the team as a whole, as well. Wed Apr 26 03:00:57 EDT 2017
B2B Sales: Why Buying is Harder than Ever
This infographic shows some of the most pertinent data on why it's so hard for business customers to decide on what products they're looking for, or even to simply make a purchase decision. Mon Apr 24 03:00:47 EDT 2017

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