Frequent organizational changes still stress employees and detract from the bottom line.
Most executives focus communications around building commitment to new initiatives, but our research has discovered that the most effective method for better employee performance focuses on building employee capability.
In fact, improving employee capability over commitment is three times more powerful in boosting employee performance during change initiatives.
Two imperatives in crafting a message are to improve employee self-confidence and enable capability building.
Boosting self-confidence during change requires evidence of both the employee’s past success and the organization’s successful navigation through a similar change.
You can help build employee capability by providing guidance, helpful resources, and information for employees experiencing capability gaps.