For years, companies have attempted to address disappointing performance results by reinventing their performance management system, only to achieve disappointing results again and again. This cycle has caused performance management to become increasingly bureaucratic and viewed as burdensome, costly, and low value by employees and managers. However, the behaviors that performance management intends to achieve remain important drivers of development, engagement, and performance.
Focus on Performance Behaviors Every Day
Failed performance management systems demotivate employees, costing organizations millions of dollars annually in lost employee productivity costs which, consequently, hurts overall corporate performance.
Calculate how much ineffective performance management approaches cost you.
A New Approach
Formal performance management approaches are often burdensome and administrative. The best companies
are shifting away from these rigid performance management systems toward a more flexible approach that reinforces
critical behaviors that matter every day and aligns individual
work with organizational objectives.
Effective performance management provides meaningful,
real-time feedback, ensures employees have clear
expectations, and coaches them to achieve their maximum performance levels.
We eliminated ratings so that managers could improve performance conversations and spend more time on how employees performed and what they can do to develop, instead of on defending the ratings.”
Employees are less satisfied with performance reviews than ever. Even high performers find them unhelpful and uninspiring. Learn what 3 shifts companies must make to significantly improve performance management.
[CEB provided] a model and best practices around how to do a calibration session. Our HR team has used that in their facilitation and strategically advising around those performance management processes.”
Global Talent Management | B/E Aerospace, Inc
Managers expect removing ratings to improve employee performance, and companies have received some positive feedback from employees after eliminating performance ratings. However, the initial positive reaction tends to fade after the first performance review cycle.
CEB Performance Impact Solutions helps companies experience the full potential of their performance management system. We partner with you to:
- Design a strategy to better align with your organizational goals,
- Provide the tools and training to teach and motivate your team, and
- Reinforce behavior change through an intuitive, cloud-based tool that facilitates on-the-job experiential learning.
As a result, you'll see better performance, faster skill development, and higher engagement.
The information and learning that we've received from CEB [has enabled us] to really do our own performance management system that we feel will work best for our organization.”
Senior Director, Human Resources
SRP: Salt River Project
Assess your current management system, and design an alternative strategy to drive organizational goals and performance. In a matter of months, your organization can realize a new performance management approach that saves millions of dollars in reduced time spent on low-return activities while increasing line satisfaction and improving business results.
Increase the likelihood of success through a proven combination of capability development, change management, and communications. We can help you fulfill the promise of your new performance management approach and avoid stalled implementations.
Motivate, plan, and embed meaningful behavior change in the areas that matter most for your organization. Our behavior change program provides a streamlined and intuitive framework that offers step-by-step guidance to practice the behaviors that support the performance management approach.
Formal, classroom-based training accounts for 73% of the billions of dollars invested in training annually, but incorporating on-the-job learning can be more effective.
- 70% of learning comes from experience.
- On-the-job learning has 3x the effect of formal training alone.
- Only 21% of employees expect development to happen only in the classroom.
The best companies use experiential learning to deepen the impact of training. To do so, they enable employees to engage in effective learning habits: practice, reflection, and feedback.
This is the first time we've done very focused training on a continuous basis on performance management, reaching not only managers but staff at all levels across the organization.”
The World Bank
Meet the Experts
Meet the team behind our performance management expertise.
Real Impact of Eliminating Performance Ratings
Companies expect that removing ratings will improve employee performance, but our data reveals otherwise.
Can Be Fixed
Increase performance management satisfaction and results with our five-step reform process.
Put “Performance” Back into Performance Management
Improve performance management by tightly linking performance management processes and organizational objectives.
We appreciate your interest in CEB. If necessary our team will be in touch soon.
Performance reviews aren't disappearing, so how can technology make the process more useful for both sides?
Even without performance evaluations, ratings are still done subjectively, and without input from people being evaluated.
If your reviews fall into the 'needs improvement' column, go back to basics to help employees perform better.