Learning Measurement

Prove — and Improve — L&D Effectiveness

Are You Wasting Your
Investment in Learning?

86% of business leaders think employee development is
critical for driving business outcomes. So, it is no surprise
that companies spend an average of US$1,200 per employee
on training each year. But the value of this investment is
under scrutiny. Just 34% of business leaders think that
Learning & Development (L&D) impacts business outcomes.
Worse, as employees seek alternative sources of learning,
nearly two-thirds of L&D spend now goes on redundant or
low-quality learning programs.

L&D Under Pressure
To Prove Its Value

As costs and workplace complexity increase, leaders expect all business units to demonstrate their contribution to the bottom line—and L&D is no different. Business leaders demand more and better information showing how L&D programs drive business impact.

L&D knows its investments are critical to organizational success, but without a quick and easy way to collect, synthesize, and share information, business leaders remain uninformed.

Make Your Learning
Investments Count

The best L&D functions deploy data management, analytics and reporting capabilities to:

  1. Measure the effectiveness of, and ROI on, all learning programs 
  2. Adjust L&D programs and optimize L&D investments
  3. Communicate business impact to stakeholders 

By precisely assessing and reallocating programs in their learning portfolio, these L&D teams not only elevate their impact but also secure the credibility of the function as a key contributor to the business.

In a 12-month period, our business alignment, courseware,
instructor, and job impact scores
all increased 5+%.

L&D Executive
Tech Services Company

The Product

[Metrics That Matter] helped us really spend our money in the right places, instead of across all places.

Courtney Cordova, Director,
Learning & Development,
Rush Enterprises

CEB Metrics That Matter™

L&D teams apply Metrics That Matter™ technology to ensure they make the best learning investments by:

  • Capturing specific analytics in an automated and scalable way to gain insights and manage the learning curriculum
  • Increasing focus on real-time decision making for continuous improvement, and decreasing time and effort spent on admininstrative processes that consume 80% of L&D’s capacity
  • Serving as a strategic partner to business leaders by effectively communicating and demonstrating the impact of L&D

Metrics That Matter gave us the data and the insight we needed to assure us that what we were doing in MOOC learning was actually making a difference in the business.

Global Director,
Learning & Performance
Millward Brown

Learning & Development
Leadership Council

Innovative heads of L&D use CEB Learning & Development Leadership Council to optimize the performance of their function and business. Our research and insights address L&D executives' day-to-day challenges as well as longer-term strategic initiatives. We help build L&D professionals who can create a more effective development function, and increase the impact of leadership and employee development investments.

ROI Calculator

Corporations spend an estimated $145 billion annually on training, but fewer than half those investments result in tangible returns. Metrics That Matter™ users, however, see a 20:1 ROI thanks to reduced wasted learning, lower administrative costs, and improved productivity.

Success Stories

Ameritas Life Insurance Corp.

Ameritas significantly improved their in-house learning measuring processes, adding validity and benchmarking via Metrics that Matter™ tools and insights.

JetBlue Airways

JetBlue used Metrics that Matter™ to analyze training data and show their leaders a comprehensive view of performance of their corporate university.

Mars, Inc.

Mars gained thorough understanding of their courses' performance and ROI, and clearly communicated the value of L&D to a broad group of stakeholders.

Learning Analytics

Newly released, Learning Analytics defines new
measurement needs and describes new analytic
solutions that boost the impact of talent development
programs. Key areas of focus include:

  • Aligning development programs to business needs
  • Creating measures that serve as leading indicators of success
  • Isolating the programs' impact
  • Developing actionable results for C-suite decision making
  • Using technology to provide instant insights.

Decision Making Tools

L&D Checklist

Learning Analytics

Use this list of 10 learning analytics essentials to ensure your Learning and Development function has the right learning analytics capabilities in place to be successful.

Webinar Presentation

5 Myths About Measuring
Training's Impact

Common misconceptions about L&D impact measurement, including the accuracy of self-reported data, and the pitfalls of customizing evaluation questions.

Executive Summary

Building the Next Generation
L&D Function

How the best L&D functions decrease wasted learning by extending their influence across the learning community and establishing franchise partnerships.

Unlock These
Resources Now

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