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Culture of Quality

Download Culture of Quality Webinar Replay

In most companies, employees simply “follow” Quality, meeting the base quality responsibilities outlined in their roles. To manage the higher risk of errors and increasing impact of information, leading Quality executives focus on building a culture of quality. They do this by investing in activities that we identified as having a statistically significant positive impact on quality culture—employee ownership, peer involvement, message credibility, and leadership emphasis.

Listen to this replay to learn how your peers are taking action on lessons learned over the past three years of cultural development.