Building a Culture of Quality
Companies with strong cultures of quality see 46% fewer mistakes than those with weak cultures of quality. This translates into very real business value: For every 5,000 employees, improving your quality culture can save up to $67 million.
Learn more about building a culture of quality in the video below, or download the white paper for complete findings from our study of more than 60 multinational corporations - including specific tactics from companies who have successfully improved their culture of quality.
As Seen on ASQ TV
Establish an environment where employees don't just follow quality, they live it. Click below to download our white paper on Building a Culture of Quality.
How to Get Business Partners on Quality's Side
The pace of business continues to increase. This leaves business partners with more projects and faster turnaround times – and means they are unlikely to be excited about Quality initiatives.
To encourage business partners to focus on quality-led improvements, Quality must do three things:
- Establish a culture of quality
- Design easy-to-adopt quality initiatives
- Teach quality staff the skills they need to drive business action
Download our research summary below to learn more about how to kick-start continuous quality improvement.
Download Culture of Quality Webinar Replay
In most companies, employees simply “follow” Quality, meeting the base quality responsibilities outlined in their roles. To manage the higher risk of errors and increasing impact of information, leading Quality executives focus on building a culture of quality. They do this by investing in activities that we identified as having a statistically significant positive impact on quality culture—employee ownership, peer involvement, message credibility, and leadership emphasis.
Listen to this replay to learn how your peers are taking action on lessons learned over the past three years of cultural development.