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Culture of Quality

Learn Where Your Culture of Quality Leads or Lags

CEB's Culture of Quality Diagnostic assesses organizational effectiveness across the key drivers of a quality culture and identifies the best opportunities to improve quality performance. Based on individual results, the tool determines the dollar value of reducing quality errors to help executives build a business case for quality improvement initiatives.

All participants receive customized reports comparing their results against a global set of peers, as well as guidance from a member of our Executive Advisor™ team on how to address the highest-priority performance gaps.

How It Works

With customized reports, CEB's Culture of Quality Diagnostic helps quality executives understand where they lead and lag behind other global enterprises. The entire process can be completed in eight weeks.

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Weeks 1 - 3

Employees assess your organization's performance on key quality drivers using a customized, online survey.


Weeks 4 - 6

CEB compiles the survey data and creates your customized report.

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Weeks 7 - 8

A member of our Executive Advisor Team presents the report to your organization and offer recommendations for next steps.

Learn more about how CEB's Culture of Quality Diagnostic can help you assess your organizational effectiveness across key drivers of quality culture.

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Past Participants