CEB Service Management Bootcamp

CEB Service Management Bootcamp

CEB Service Management Bootcamp

2 Day Workshop: Build the Business-Oriented Services Mind-Set

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Unique Service Management Training

The Skills Service Managers Need Have Changed

Most IT staff don’t have the right mix of skills to fill new service management roles. They may have great technology skills, but they lack communication and change leadership skills. In fact, 84% of service managers fall short in communication and change leadership, skills that are critical for a service manager’s success.

How This Workshop Is Different

CEB Service Management Bootcamp isn't about ITIL or technical issues. It is the only training available that develops the communication, financial, and relationship management skills that make service managers effective.

Past Participants