The competencies an IT employee needs to succeed in today's work environment have shifted: learning agility and communication are more important than ever before. CEB has helped more than 1000 IT managers enhance these critical competencies. In this webinar replay, we'll share the trends that emerged during the training process.
This webinar replay covers:
- Which skills are most important for the service manager, project manager, risk manager, and business analyst roles, and how you should approach teaching them
- The most pressing challenges IT managers in these roles face
- The indicators of successful training
Fill out the form to download the webinar replay.