CEB TowerGroup™ Retail Banking

CEB TowerGroup™ Retail Banking is a membership for innovative retail banking technology executives who want to optimize the performance of their business. Our analyses and insights are rooted in the challenges our members deem most important and span topics that impact your organization's day to day and longer-term technology initiatives. We use relationships and learnings from the best financial institutions to help you and your team save time and make better decisions.

Our Research Focus

Equipping our members with analyses and actionable advice on the technology topics most important for their business is at the heart of what we do. We don't just point to where you need to go: we provide you with the data, trends, and roadmaps to help you and your team get there. Key topics include:

Bank Cards

Consumer Lending

Customer Management Delivery Channels

Emerging Technologies

Financial Information Security

Industry and Technology Trends

Retail Banking Products

Strategies and IT Investments

How CEB Helps You

Our Latest Research: Streamlining Customer Experiences

As customers migrate away from the branch, the digital experience is the new competitive playing field, and IT is a key influencer in executing on strategy. This year, we're helping retail banking IT leaders learn how to create and maintain an effortless digital experience for their customers.

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Align Your Technology and Retail Banking Strategies

CEB Retail Banking Leadership Council helps you address the common challenges re-shaping the financial services industry with access to best practice research, a premier peer network, and advisory support.

Speak with our team to learn more.

Membership Features

Research and Insight: Unique research and tools to help business leaders evaluate new issues and challenges

Advisory Support: Personalized expert guidance and project support for pending decisions, new tactics, internal presentations, and other needs

Decision and Diagnostic Tools: Customized, actionable views of the most important performance metrics in your function

Peer Benchmarks: Relevant, quantitative data and analysis to help allocate resources and target areas with the highest impact

Executive Networking: On-request advice, feedback, and perspective from peer interaction with hundreds of leading executives

What Our Members Are Saying

Featured Resources

Related Services

From Our Blogs

Wealth Management: Why Advisors Should Become Wealth Challengers
The most successful advisors go beyond understanding the client's financial situation, teach them something new, and motivate them to make a decision. 11 Feb 2016
Commercial Banking: Two Priorities for 2016
The twin concerns of using data to improve decision-making and reducing the effort customers must expend to use a bank's services are what many commercial banking teams will be asked to work on this year, according to CEB data. 04 Jan 2016
Financial Services: 5 Principles of Digital Process Design
The process of encoding more and more of our lives into bits and bytes is now so widespread that any company providing a digital service can't simply replicate what they offer offline. These five principles are gleaned from a wide variety of senior financial services operations managers. 21 Dec 2015

Some of Our Members