Capability Roadmapping


The primary goal for any IT team is to enhance and evolve the organization’s business capabilities, creating an environment to support growth and greater operating efficiency. Yet all too often, IT roadmaps look like they have been designed for and by IT. Consequently, business partners feel disconnected from the process, are unaware of the value of planned changes, and are unready for implementation. At worst, immature and unstructured roadmapping efforts create misalignment between IT plans and business needs, resulting in wasted investments and failing projects.

It is hard to get capability roadmaps right, and often they fall behind fast-changing business priorities. Maintenance becomes a time sink for scarce resources, as adding new, or re-prioritizing existing, capability plans requires manual re-creation of roadmaps. Even where there are individual successes, diverse approaches to process data and graphics quality across the organization prevent the cost-effective scaling up of successful capability roadmapping to meet enterprise-wide demand.


The Goal View analyzes the progress of your IT against target capabilities.

Step 1: Plan for Capabilities, Not Projects

  • Create a common planning language based on descriptions of key business functions—not systems.
  • Depict roadmaps using business capability language that stakeholders can understand.
  • Maintain a clear relationship between IT plans and the business capabilities they support across a multiyear time horizon.


How CEB IT Roadmap Builder Can Help

  • Cross-reference each technology or project to the business capabilities it supports.
  • Use the goal view to analyze progress against target capabilities.
  • Use the rich presentation layer and ease of configuration to excel in the two dimensions that most influence end-user perceptions: graphics quality and content completeness.
The Gantt View tracks and prioritizes IT roadmap items that support multiple capabilities.

Step 2: Establish Business Partner Ownership

  • Involve business partners in the roadmap creation process to develop a sense of ownership and accountability for specific roadmap outcomes.
  • Link systems and applications to key capabilities, allowing stakeholders to plan the timing and sequencing of projects.


How CEB IT Roadmap Builder Can Help

  • Use interactive visualizations with business partners to easily plan and adjust the roadmap for each capability.
  • Generate clear, concise posters for business partners to use with their teams.
  • Track and prioritize roadmap items that support multiple capabilities by using the Gantt view.
The Bullseye View identifies IT risk and potential impact on the business with one visual.

Step 3: Make It a Living Document

  • Conduct regular reviews with business stakeholders to capture changing priorities and sustain investment ownership beyond the planning cycle.
  • Scale roadmap maintenance by cascading changes automatically.
  • Communicate enterprise-wide changes, strategic shifts, technology trends, and major project changes to ensure roadmaps at all levels remain up to date and aligned.


How CEB IT Roadmap Builder Can Help

  • Update and maintain roadmaps with ease—make a single change to the roadmap data and see it propagate across all stakeholder views automatically.
  • Make the latest roadmaps available to the entire team—CEB IT Roadmap Builder offers unlimited read-only user licensing to ensure all team members across the enterprise can reference the latest roadmap.
  • Checkpoint roadmaps every quarter and compare to previous versions to ensure roadmaps are evolving.